Guests and hosts work out details for arrival, exchanging keys (if necessary), and checking out directly with each other. There is no online check-in or checkout process.

Read below for some guidelines to help you have a smooth arrival.


Communication is essential


Before the start of the reservation, message your host to figure out check-in and checkout times, make plans for the key exchange, and ask any other questions. Keeping communication in your message thread gives you and Poppir a clear reference if any issues come up.

Also, confirm your contact information and arrival details so you can reach each other in case plans change. Make sure to let each other know if you'll be without access to a phone or the Internet.


Know your reservation details


After a reservation is confirmed, refer to your itinerary for useful information about your reservation, such as the check-in and checkout time, the listing's address, your host's contact information, and your billing receipt. If there's no check-in or check-out time specified within a listing's description, check-in is the start time of your reservation, ending in a checkout before reservation block is up or the open and close time of the existing business.


Stay tuned to traffic information and weather forecasts


Look up travel advisories to make sure there is nothing impacting your reservation. With road closures and delays, brands and hosts might need a little extra time to safely meet up.