Host FAQ's

What if I double book?
Per our terms and conditions, section 2 of the Duties of the Host states that when a reservation is confirmed and paid for by a Brand that this reservatio...
Tue, 21 Jun, 2016 at 1:04 PM
How much does it cost? How do payments work?
After the Host pre-approves the Brand, the Brand is prompted via email to log into their Poppir account and make a secure payment through Stripe.  P...
Thu, 11 Oct, 2018 at 2:04 PM
How do I refund my guest?
Depending on when your guest canceled a reservation, you can refund them. Email support@poppir.com for help. 
Mon, 13 Jun, 2016 at 5:06 PM
Can I ask for more money at check-in?
Hosts cannot ask for more money after the booking has been pre-approved.  Hosts can adjust the pricing on the calendar and/or the pricing in an inquiry BE...
Wed, 22 Jun, 2016 at 11:27 AM